Frequently Asked Questions
Everything you need to know about your CRDI shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to orders below that threshold.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt, and exchanges can be initiated through our online portal for a different size or color.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. Because CRDI focuses on modern tailoring, we recommend checking these measurements against your favorite fitting garment for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
CRDI is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. We are actively working toward 100% sustainable sourcing by 2025.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website. You can also track your status directly through your CRDI account dashboard.